{"id":30775,"date":"2021-07-22T13:20:35","date_gmt":"2021-07-22T11:20:35","guid":{"rendered":"https:\/\/getjoan.com\/?page_id=30775"},"modified":"2025-11-14T12:16:12","modified_gmt":"2025-11-14T11:16:12","slug":"onboarding","status":"publish","type":"page","link":"https:\/\/getjoan.com\/onboarding\/","title":{"rendered":"Onboarding"},"content":{"rendered":"
\n \n \n
\n \n \n\n
\n\n
\n \n
\n \n\n

Your brand new Joan device is now in your hands.<\/h3>\n\n\n\n

If you are looking for a power button, there is none. Joan is already on.
For a smooth and pleasant onboarding, follow the 4 simple steps below.<\/strong>

For detailed instructions read our Knowledge base article.<\/a><\/p>\n\n\n<\/div>\n\n\n\n<\/div>\n\n <\/div>\n\n\n\n\n<\/div>\n\n

\n \n \n\n
\n\n
\n \n
\n \n\n

Setup instructions for devices<\/h4>\n\n\n<\/div>\n\n\n\n<\/div>\n\n <\/div>\n\n\n\n\n\n
\n\n
\n \n
\n \n
Premium<\/span>\n \n
\n
\n \"juan<\/picture> <\/div>\n <\/div>\n
\n
\n Joan 6 Pro <\/div>\n <\/div>\n <\/div>\n\n<\/div>\n\n\n\n
\n \n
Bestseller<\/span>\n \n
\n
\n \"\"<\/picture> <\/div>\n <\/div>\n
\n
\n Joan 6 RE <\/div>\n <\/div>\n <\/div>\n\n<\/div>\n\n\n\n
\n \n
\n
\n
\n \"joan<\/picture> <\/div>\n <\/div>\n
\n
\n Joan 13 <\/div>\n <\/div>\n <\/div>\n\n<\/div>\n\n\n\n
\n \n
NEW<\/span>\n \n
\n
\n \"\"<\/picture> <\/div>\n <\/div>\n
\n
\n Joan 13 Pro <\/div>\n <\/div>\n <\/div>\n\n<\/div>\n\n\n\n<\/div>\n\n <\/div>\n\n\n\n\n<\/div>\n\n<\/section>\n\n
\n \n \n\n
\n\n
\n \n
\n \n\n

Onboard Joan in 4 simple steps<\/h3>\n\n\n<\/div>\n\n\n\n<\/div>\n\n <\/div>\n\n\n\n\n\n
\n\n
\n \n
\n \n
\n \n \n
\n \n \n\n

Wake up the device<\/h4>\n\n\n\n

Connect the device to any USB power source (your computer, phone charger) with the included USB cable to wake it up from sleep standby.<\/p>\n\n\n<\/div>\n\n

\n \n \n\n

Configure your Joan device<\/h4>\n\n\n\n

Scan the QR code with your mobile phone or click on the link to download the app.<\/p>\n\n\n\n\n

\n \n
\n \n
\n \n \n\n\n
\n \n
\n \n\"Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917<\/a>\n\n\n\n<\/div>\n\n\n\n
\n \nGOOGLE PLAY<\/a>\n\n\n\n\n
\n
\"QR<\/figure><\/div>\n\n\n
\n \n \n \n \"\"<\/picture>\n \n \n <\/figure>\n \n\n\n\n<\/div>\n\n\n\n<\/div>\n\n\n\n\n\n<\/div>\n\n<\/div>\n\n\n\n
\n \n
\n \n \n\n\n
\n \n
\n \n\"Frame\"<\/a>\n\n\n\n<\/div>\n\n\n\n
\n \nAPP STORE<\/a>\n\n\n\n\n\n
\n \n \n \n \"\"<\/picture>\n \n \n <\/figure>\n \n\n\n\n
\n
\"QR<\/figure><\/div>\n\n<\/div>\n\n\n\n<\/div>\n\n\n\n\n\n<\/div>\n\n<\/div>\n\n\n\n<\/div>\n\n\n\n\n\n\n


After downloading, open the Joan Configurator<\/a> app, connect the device to your wireless network and enter the password for it. For detailed instructions read this article.<\/a><\/p>\n\n\n<\/div>\n\n

\n \n \n\n

Visit my.getjoan.com<\/a><\/h4>\n\n\n\n

Create your account and pair your device.<\/p>\n\n\n\n

Joan supports G Suite (Google Calendar), Office 365 (Exchange Online), Microsoft Exchange (Outlook), Microsoft Teams, iCalendar (.ics), Slack, and Zoom.<\/p>\n\n\n\n

\n \n \n \n \"\"<\/picture>\n \n \n <\/figure>\n \n\n\n\n<\/div>\n\n
\n \n \n\n

Mount your device<\/h4>\n\n\n\n